What to Expect During Your First HVAC Service Visit


Preparing for Your First Appointment

When you schedule your first visit with Northeast Heating, Cooling and Refrigeration Co., Inc., we want to ensure you have the best possible experience. Here’s what you can expect during your initial consultation and service visit.

Before We Arrive:

  • Clear access to your HVAC equipment areas
  • Make note of any specific concerns or issues
  • Secure pets in a separate area
  • Ensure someone 18 or older is present

During the Visit:

  • Our technician will arrive in a company-marked vehicle
  • We’ll perform a thorough system inspection
  • You’ll receive a detailed explanation of findings
  • We’ll provide written estimates for any needed repairs

Service Area Coverage

We proudly serve the Capital Region, including:

  • Albany, NY
  • Colonie, NY
  • Loudonville, NY
  • East Greenbush, NY
  • Cohoes, NY
  • Latham, NY

Our Services

  • HVAC Installation and Replacement
  • Air Conditioning Repair and Maintenance
  • Heating System Services
  • Commercial Refrigeration
  • Emergency Repairs
  • Preventative Maintenance Plans

Payment and Documentation

We’ll provide detailed documentation of all work performed and recommendations for future maintenance. We accept multiple payment methods and can discuss financing options for larger installations or repairs.

Remember to ask about our maintenance plans to keep your system running efficiently year-round and prevent costly breakdowns.