What to Expect During Your First HVAC Service Visit


Preparing for Your Home Comfort Consultation

When you schedule your first visit with D & K Heating & Cooling, we want you to feel completely prepared and comfortable. Here’s what you can expect during our initial consultation and service visit.

Before Our Arrival

  • Clear access to your HVAC equipment
  • Make note of any specific comfort concerns or unusual sounds
  • Secure pets in a separate room
  • Have your previous maintenance records handy (if available)

During the Visit

Our technician will:

  • Arrive in a clearly marked vehicle within the scheduled window
  • Present proper identification and company credentials
  • Perform a thorough system inspection
  • Document any findings and explain them clearly
  • Provide upfront pricing for any necessary repairs

Service Area Coverage

We proudly serve:

  • Omaha, NE
  • La Vista, NE
  • Papillion, NE

Our Service Guarantee

Whether you need furnace repair, AC service, or a complete HVAC installation, we promise transparent pricing, professional technicians, and quality workmanship. We’ll thoroughly explain all your options and never pressure you into unnecessary services or repairs.

After Your Service

Following your first visit, you’ll receive:

  • Detailed service documentation
  • Maintenance recommendations
  • Energy efficiency suggestions
  • Information about our maintenance plans

Contact us today to schedule your first appointment and experience the professional service that has made us a trusted name in heating and cooling throughout the Omaha metro area.